Privacy policy

Privacy Policy

Last updated: July 4, 2025

Origen Oliva, managed by ADJ Online S.L., operates this store and website (www.origenoliva.com), including the data, content, products, tools, and services available (the “Services”), using Shopify technology. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services or communicate with us.

1. Personal Information We Collect

When we refer to “personal information,” we mean data that identifies you directly or indirectly. We may collect:

  • Contact details: name, address, email, phone number, shipping and billing addresses.
  • Financial information: payment cards, accounts, methods, and payment confirmations.
  • Account data: username, password, preferences.
  • Transaction data: products viewed, purchased, returned, or canceled.
  • Communications: information shared with our support team. 
  • Device data: IP address, browser, unique identifiers. 
  • Usage data: browsing activity, interactions, and behavior on the website.

2. Sources of Information

We collect information: 

  • Directly from the user. 
  • Automatically through cookies and similar technologies. 
  • From service providers (Shopify, payment processors, etc.).
  • From business partners and third parties.

3. Purposes of Processing

We use your information to:

  • Provide and personalize the Services.
  • Conduct marketing and send promotional communications.
  • Ensure security and prevent fraud.
  • Respond to your inquiries or requests.
  • Comply with legal and contractual obligations.

4. Data Sharing with Third Parties

We may share your information with:

  • Shopify and other technology or logistics service providers.
  • Advertising and marketing partners (e.g., personalized ads).
  • Third parties when you explicitly consent or request it.
  • Affiliates within our business group.
  • Authorities or third parties when legally required.

5. Relationship with Shopify

Our site is hosted on Shopify. Shopify may collect and process your personal data according to its own policy, depending on your interaction with our store and other stores hosted on the platform.

View Shopify’s policy here: https://privacy.shopify.com/en

6. Third-Party Links

We may include links to third-party sites. We are not responsible for the content or privacy practices of those sites. Please review their respective policies before interacting with them.

7. Minors

We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us with information, please contact us to request its deletion.

8. Security and Retention

We apply reasonable measures to protect your data, but no transmission or storage system is 100% secure. We retain your information for as long as necessary to fulfill legal, contractual, and operational purposes.

9. User Rights

Depending on your location, you may exercise the following rights: 

  • Access your data.
  • Rectification or deletion. 
  • Restriction or objection to processing. 
  • Data portability.
  • Withdrawal of consent.

You can manage your communication preferences through the links in our emails or by writing to info@origenoliva.com.

10. Complaints

If you believe we are not handling your data correctly, please contact us. You may also file a complaint with the Spanish Data Protection Agency or another competent authority.

11. International Transfers

We may transfer data outside the EEA or the UK using legal mechanisms such as the European Commission’s Standard Contractual Clauses.

12. Changes to This Policy

We may update this Policy for legal, operational, or technical reasons. The updated version will be published on this page with the revision date.

13. Contact

For any privacy-related questions or to exercise your rights, you can contact us at:

  • Email: info@origenoliva.com
  •  Phone: 953 054 618
  • Postal address: Calle Murallas 13, 23740 Andújar (Jaén), Spain