COVID-19 Information
During the current situation, we continue working without any shipping restrictions.
Orders placed before 1:00 PM will be shipped the same day, with some exceptions. Orders placed after this time will be shipped the next day.
95% of shipments to mainland Spain are delivered the day after dispatch. However, some orders may be delayed due to the current situation.
Visit our blog for the most up-to-date information or check our shipping and returns page.
At Aceite de Jaén Online S.L., we want to inform our customers that, although there have been changes due to the Government's announcement on 03/29/2020, we continue to operate normally, as we belong to the food sector and the new restrictions do not affect us.
We carry out our activities through remote work, minimizing risks for our team and ensuring compliance with all health measures, allowing us to continue offering the best service to our customers.
We maintain continuous contact with shipping agencies. If any changes or issues arise, customers will be notified as soon as possible. Additionally, customers can check the status of their orders at any time.
Order delivery is currently being carried out within the normal timeframe of 24 to 48 hours. Any changes will be communicated promptly.
All products are in stock, except for some specific items which we restock within an estimated 24 to 48 hours. In case of unavailability, we will contact the customer as soon as possible to offer a solution.
We follow the recommended protocol to ensure necessary hygiene measures in the preparation of orders.
We continue to serve you normally via phone at 953 054 618 and 622 530 617, by email at info@origenoliva.com, through our website chat, and also via WhatsApp. We will be happy to assist you with any questions during the purchasing process.
We remind you that our 5% discount coupon: QUEDATEENCASA remains active, allowing you to continue enjoying your favorite oils during quarantine. This coupon will be valid until the end of the confinement and can be reused multiple times by the same customer.
We hope to return to normal soon. We are confident that together we will achieve it. Stay strong, everyone!
We remain at your full disposal for anything you need.
The Aceite de Jaén Online S.L. Team
